Terms & Conditions

Last Updated: April 4, 2026

These Terms & Conditions (“Agreement”) constitute a legally binding agreement between Florida Cleaning Crew LLC (“Florida Cleaning Crew,” “Company,” “we,” “us,” or “our”) and the client (“Customer,” “you,” or “your”) governing access to and use of our website, booking platform, scheduling services, payment facilitation services, communications, and any services arranged through us. By booking a service through our website (“Website,” or “Site”) at https://floridacc.com, mobile application, phone, text, email, or any other Company channel, you agree to be bound by this Agreement.

1. Business Model; Independent Contractor Relationship

• 1.1 Referral and Facilitation Platform – Florida Cleaning Crew operates as a referral agency and management platform that facilitates introductions, scheduling, communications, administrative coordination, and payment processing between Customers and third-party service providers.
• 1.2 Independent Contractors Only – All individuals and crews who perform on-site work are independent service providers, typically treated as 1099 independent contractors, and are not employees, agents, partners, joint venturers, or representatives of Florida Cleaning Crew.
• 1.3 No Employment or Agency Relationship – No provision of this Agreement creates any employment, agency, partnership, or joint venture relationship between Florida Cleaning Crew and any service provider, or between Florida Cleaning Crew and the Customer.
• 1.4 Customer-Contractor Relationship – When you book a service, you are requesting services to be performed by an independent contractor. Although Florida Cleaning Crew may communicate your scope, preferences, access instructions, and scheduling details, the independent contractor retains control over the manner, means, methods, sequence, staffing, and performance of the work.
• 1.5 Limited Role of Florida Cleaning Crew – Florida Cleaning Crew’s role is strictly limited to facilitation and administration, including booking, scheduling coordination, communications, customer support, and payment administration.

2. No Liability for Contractor Acts; Third-Party Service Provider Disclaimer

• 2.1 Contractor Acts and Omissions – To the maximum extent permitted by law, Florida Cleaning Crew disclaims and shall not be liable for the acts, omissions, negligence, gross negligence to the extent waivable, misconduct, errors, delays, incomplete work, service quality issues, theft, property damage, bodily injury, personal injury, or other conduct of any independent contractor service provider.
• 2.2 Claims Arising from On-Site Services – Without limiting any other limitation in this Agreement, any claim arising from the on-site performance of services must be brought, if at all and as permitted by law, against the responsible independent contractor service provider and not against Florida Cleaning Crew.
• 2.3 No Guarantee of Specific Outcomes – Florida Cleaning Crew does not guarantee any specific service result, satisfaction level, aesthetic outcome, restoration result, timeline, or completion condition beyond any express written commitment stated in this Agreement.

3. Scope of Services

Florida Cleaning Crew may facilitate a variety of residential and commercial property services, including but not limited to the following:

• 3.1 Residential Cleaning – Routine maintenance cleaning, deep cleaning, move-in cleaning, move-out cleaning, and related household cleaning services.
• 3.2 Commercial Cleaning – Office, retail, and general commercial space cleaning.
• 3.3 Airbnb and Vacation Rental Cleaning – Turnover services, reset services, linen change coordination, and guest-ready preparation.
• 3.4 Pressure Washing and Soft Washing – Exterior cleaning of driveways, patios, sidewalks, siding, roofs, fencing, and similar surfaces.
• 3.5 Window Washing – Exterior and interior window cleaning.
• 3.6 Carpet and Upholstery Cleaning – Professional floor, rug, and upholstery cleaning where offered.
• 3.7 Post-Construction Cleanup – Removal of dust, debris, and other post-construction or post-renovation cleanup items as quoted.
• 3.8 Junk Removal – Removal of unwanted household items, furniture, appliances, and general debris, excluding prohibited items.

4. Exterior Services Disclaimer

The following terms apply in addition to all other provisions of this Agreement for pressure washing, soft washing, window cleaning, and other exterior services.

• 4.1 Water Intrusion – Florida Cleaning Crew is not responsible for water intrusion through poorly sealed, improperly installed, damaged, aging, deteriorated, or defective windows, doors, frames, seals, flashing, vents, soffits, siding gaps, caulking, roofing components, or any other building openings or penetrations.
• 4.2 Surface Reactions – Florida Cleaning Crew is not liable for unpredictable, adverse, delayed, or pre-existing reactions of water, detergents, chemicals, treatment solutions, or cleaning processes on oxidized, weathered, sun-damaged, brittle, aged, previously coated, improperly coated, stained, painted, sealed, pre-damaged, or otherwise compromised materials and surfaces, including but not limited to siding, decks, pavers, stucco, concrete, painted surfaces, roofing materials, and wood surfaces.
• 4.3 Coating Failure and Oxidation – We are not responsible for oxidation release, streaking, etching, peeling, flaking, fading, discoloration, or coating failure that occurs during or after service where such condition is caused or contributed to by pre-existing material condition, prior treatment, weather exposure, age, manufacturer defect, or prior damage.
• 4.4 Window Scratches and Fabricating Debris – Florida Cleaning Crew is not liable for scratches, marks, or surface defects on tempered glass caused by fabricating debris, latent manufacturing defects, prior damage, or pre-existing imperfections revealed during standard cleaning.

5. Booking, Payments, Billing, and Collections

• 5.1 Cashless Business – Florida Cleaning Crew operates as a cashless business. All payments must be made electronically through the approved online payment system using a valid debit card, credit card, ACH, or other approved electronic payment method.
• 5.2 No Cash or In-Person Payments – Service providers are not authorized to accept cash, checks, money orders, or any direct in-person payment. Any attempted direct payment may be refused and will not satisfy amounts owed to Florida Cleaning Crew unless expressly approved by us in writing.
• 5.3 Payment Authorization – By booking, you authorize Florida Cleaning Crew and its payment processors to charge your payment method on file for all booked services, taxes, fees, tips voluntarily added through the platform, cancellation fees, no-access fees, parking reimbursements, trip fees, condition-based charges, additional time charges, disposal fees, and any other amounts authorized under this Agreement or approved by you.
• 5.4 Additional Charges – If the actual condition, scope, size, access limitations, contamination level, clutter level, debris volume, or labor requirement is materially different from what was disclosed at booking, Florida Cleaning Crew may adjust the quoted price and/or service time. We may request approval before proceeding, but if the service has already commenced based on your representations, you remain responsible for the reasonable value of services rendered and associated charges.
• 5.5 Receipts and Records – Receipts, invoices, booking confirmations, and transaction records may be issued electronically. It is your responsibility to maintain accurate contact information and a valid payment method on file.
• 5.6 Gratuities – Tips are optional but appreciated. Tips may only be provided through the approved online portal or payment system. Workers are not authorized to accept cash tips or any other direct payment unless expressly authorized by the Company.
• 5.7 Failed Payments and Chargebacks – In the event of non-payment, failed payment, returned ACH, reversed payment, disputed charge, or chargeback, the Customer remains liable for the full original amount due, together with any applicable administrative charges, processor fees, bank fees, collection costs, reasonable attorneys’ fees, court costs, and other lawful recovery expenses.
• 5.8 Remedies for Non-Payment – We reserve the right to suspend future services, require prepayment, decline future bookings, charge the payment method on file for authorized amounts, refer delinquent accounts to collections, and pursue any lawful remedy.

 6. Cancellations, Rescheduling, No-Access, and Service Interruptions

•  6.1 Cancellation Policy – Cancellations made with less than forty-eight (48) hours’ notice are subject to a $65 cancellation fee, unless a higher fee or different policy was disclosed at booking for a specific service type.
• 6.2 Same-Day Cancellations – Same-day cancellations, cancellations after dispatch, or cancellations after arrival may result in a fee up to the full service amount, to the extent disclosed at booking or permitted by law.
• 6.3 Rescheduling – Rescheduling requests made with less than forty-eight (48) hours’ notice may be treated as a late cancellation and may be subject to cancellation fees, trip fees, dispatch fees, or other applicable charges.
• 6.4 No-Access or Lock-Out – If the team cannot access the property at the scheduled time due to missing keys, wrong codes, inactive access credentials, locked gates, restricted entry, absent required contact person, building restrictions, elevator issues, or any other access problem not caused solely by Florida Cleaning Crew, the full service fee, a significant no-access fee, trip fee, or related charge may apply.
• 6.5 Delays Outside Our Control – We are not liable for delays, modified services, or incomplete services caused by property access issues, building policies, elevator delays, gate delays, parking issues, utility interruptions, neighborhood restrictions, weather, traffic, prior job overrun, or other circumstances outside our reasonable control.
• 6.6 Utility Failure – The Customer must ensure that electricity and water are on and available during the service. Florida Cleaning Crew is not responsible for incomplete, delayed, or partially performed services caused by utility failure. Applicable trip, cancellation, minimum service, or return-visit charges may apply.

7. Parking Requirements and Related Liability

• 7.1 Customer Parking Obligation – Customer is responsible for providing safe, legal, reasonably proximate, and usable parking for service providers for the full duration of the service.
• 7.2 Parking Requirements – Parking must:
  • (a) be legally permitted under all applicable laws, ordinances, HOA rules, condominium rules, and private property restrictions;
  • (b) be close enough to permit efficient unloading and transport of equipment, tools, and supplies; and
  • (c) allow reasonably uninterrupted access during the service window.
• 7.3 Customer Responsibility for Parking Violations and Costs – The Customer is fully responsible for all parking tickets, citations, fines, towing charges, booting, impound fees, relocation costs, HOA enforcement charges, private lot penalties, and any similar costs arising from inadequate, improper, unavailable, or misrepresented parking. This applies to vehicles owned or used by Florida Cleaning Crew and by independent contractors performing the service.
• 7.4 Service Impact Due to Parking Problems – If adequate parking is unavailable upon arrival or during the service, Florida Cleaning Crew may delay, modify, abbreviate, reschedule, or cancel the service in its discretion, and cancellation fees, no-access fees, trip fees, additional labor charges, or full service charges may apply where permitted.
• 7.5 Reimbursement Authorization – Customer authorizes Florida Cleaning Crew to charge the payment method on file for any parking-related cost incurred in connection with the service.
• 7.6 No Liability for Parking Issues – Florida Cleaning Crew shall not be liable for delays, cancellations, incomplete performance, losses, or expenses resulting from inadequate parking, parking restrictions, or parking enforcement activity.

8. Satisfaction Guarantee, Re-Cleans, and Refunds

• 8.1 Satisfaction Guarantee – If you are dissatisfied with the quality of a service, you must notify Florida Cleaning Crew within twenty-four (24) hours after service completion and provide reasonable detail, supporting photos, or other information upon request.
• 8.2 Exclusive Remedy: Re-Clean – If a timely and valid complaint is made, our preferred and primary remedy is a re-clean of the specific areas reasonably determined by us to be within the original scope and legitimately deficient. Re-cleans are provided at no additional charge for covered items only.
• 8.3 Limits on Re-Cleans – Re-cleans are not available for issues caused after service completion, including occupancy, guests, children, pets, weather, contractor activity, property use, moved items, plumbing leaks, HVAC dust release, or new debris created after completion.
• 8.4 Refunds – Monetary refunds are not guaranteed and are issued only at Florida Cleaning Crew’s sole discretion, except where otherwise required by law. If approved, refunds will be issued to the original payment method and may take several business days to appear depending on the financial institution.
• 8.5 Non-Refundable Items – Tips, third-party fees, disposal fees, permit fees, special-order costs, and portions of services already rendered are non-refundable to the maximum extent permitted by law.
• 8.6 Acceptance of Service – Failure to report service issues within twenty-four (24) hours constitutes acceptance of the service as performed.

9. Damage, Loss, and Theft Claims

• 9.1 Notice Requirement – Any claim for damage, breakage, or loss must be reported within twenty-four (24) hours of service completion. Failure to do so waives the claim to the maximum extent permitted by law.
• 9.2 Accidental Damage Limitation – To the maximum extent permitted by law, liability for accidental damage is limited to the lesser of:
  • (a) the current fair market value of the item; or
  • (b) the original purchase price paid for the item.
• 9.3 Repair or Replacement Election – Florida Cleaning Crew reserves the right to elect repair, replacement, partial reimbursement, insurance submission, or denial where appropriate based on claim review.
• 9.4 Proof of Value – Receipts, photos, model numbers, age information, third-party estimates, proof of ownership, proof of prior condition, or other supporting documentation may be required before any claim is considered or resolved.
• 9.5 Excluded Damage – Florida Cleaning Crew is not responsible for damage caused by normal wear and tear, latent defects, manufacturer defects, improper installation, unstable or poorly secured items, brittle or aged materials, hidden defects, pre-existing damage, or conditions that become visible during ordinary cleaning.
• 9.6 High-Value Items – Customer must secure, remove, or protect all cash, jewelry, firearms, collectibles, irreplaceable property, confidential records, and items valued over $1,000 before service. Unless otherwise agreed in writing by an authorized Company representative, Florida Cleaning Crew’s liability for loss of or damage to any single item is capped at $500.
• 9.7 Theft Allegations – In the event of suspected theft, the Customer must notify Florida Cleaning Crew immediately via email at help@floridacc.com, file a police report within three (3) business days of service date, fully cooperate with the law enforcement agency’s investigation, and promptly provide an unredacted copy of the full report to Florida Cleaning Crew via email at help@floridacc.com. Any Company liability remains limited by this Agreement and any applicable insurance terms.

10. Customer Responsibilities; Safety; Property Conditions

• 10.1 Accurate Booking Information – The Customer must provide truthful, complete, and accurate information regarding the property, service scope, condition, square footage, occupancy, utilities, hazards, pets, clutter, access limitations, special surfaces, fragile items, and any conditions that may affect service.
• 10.2 Access and Utilities – Customer must provide timely and lawful access to the property and ensure water and electricity are available for the full duration of the service.
• 10.3 Pets and Children – For safety and efficiency, pets and children must be kept away from service areas. Customer is solely responsible for supervising, restraining, confining, and protecting pets and children during service.
• 10.4 Pet Liability – Florida Cleaning Crew is not liable for pet escape, pet injury, pet behavior, pet interference, pet-caused delay, or pet-caused damage unless caused solely by our gross negligence to the extent non-waivable by law.
• 10.5 Heavy Lifting Limitation – For safety reasons, we do not move furniture or other items weighing more than 35 pounds unless specifically agreed in writing. Customer is responsible for moving such items before service if cleaning behind or beneath them is desired.
• 10.6 Pre-Existing Damage and Conditions – Florida Cleaning Crew is not responsible for pre-existing damage, deterioration, defects, wear and tear, loose grout, failing caulk, weak drywall, brittle fixtures, damaged flooring, poor paint adhesion, unstable furniture, weakened materials, hidden leaks, pest issues, or similar conditions that may become visible during or after cleaning.
• 10.7 Price and Time Adjustments – If the premises are in a significantly different condition than described at booking, including excessive clutter, heavy soil, pet waste, smoke residue, excessive hair, biohazards, construction debris, infestation, or additional rooms, areas, or items, Florida Cleaning Crew may adjust pricing, labor allocation, service scope, and service time.
• 10.8 Right of Refusal; Unsafe Conditions – Florida Cleaning Crew reserves the right to refuse, stop, postpone, or leave a job if conditions are unsafe, hostile, illegal, unsanitary, structurally dangerous, or biohazardous, or if there are aggressive, unsecured, or disruptive animals, threatening persons, or unsafe site conditions. In such circumstances, cancellation fees, minimum charges, trip fees, or full service charges may apply to the extent permitted by law.
• 10.9 Safety Disclosures – Customer must disclose in advance any known hazards, special handling issues, mold concerns, pest infestations, bodily fluids, needles, sharp materials, aggressive animals, hoarding conditions, chemical exposure risks, or other conditions that may affect safe performance.
• 10.10 Mold Disclaimer – Florida Cleaning Crew provides cleaning services only and does not provide mold inspection, mold testing, mold abatement, or mold remediation. We are not liable for mold-related illness, allergic reaction, property damage, or other mold-related consequences. Suspected mold conditions should be evaluated by a licensed specialist.
• 10.11 Biohazards and Prohibited Materials – Unless specifically quoted and agreed in writing, Florida Cleaning Crew does not clean or handle blood, needles, sharps, human waste, animal waste beyond ordinary household conditions, drug paraphernalia, chemical hazards, hazardous waste, or other biohazardous or regulated materials.
• 10.12 Junk Removal Exclusions – Florida Cleaning Crew does not haul hazardous or prohibited waste, including but not limited to paint, chemicals, solvents, fuel, propane, explosives, asbestos-containing materials, car batteries, pressurized containers, and combustible or toxic materials. Customer is responsible for any extra charges, fines, disposal fees, delays, or liabilities caused by prohibited items being included in junk piles.

 11. Communications; SMS and Electronic Communications Consent

•  11.1 Consent to Electronic Communications – By visiting our website, social media properties, or sending emails to Florida Cleaning Crew, using our services, providing contact information, or booking a service, you consent to receive electronic communications, calls, emails, and electronic communications from Florida Cleaning Crew regarding booking, scheduling, payment, service administration, updates, customer support, and marketing, to the extent permitted by law, and that all agreements notices, disclosures and other communications that we provide to you electronically, via email and on the website satisfy any legal requirements that such communications be in writing.
• 11.2 SMS Consent – By providing your mobile number, you consent to receive SMS or text messages from Florida Cleaning Crew, which may include transactional messages, scheduling updates, technician notices, arrival notifications, follow-up requests, and marketing messages. Message frequency may vary. Standard carrier message and data rates may apply.
• 11.3 Opt-Out – You may opt out of marketing text messages by replying STOP to a marketing message. After opting out, you may receive a confirmation text. For assistance, reply HELP where applicable or contact us through our website.
• 11.4 Transactional Messages – Even if you opt out of marketing texts, you may still receive transactional, operational, account, or service-related messages necessary to administer booked services, subject to applicable law.

 12. Property Photos and Documentation

• 12.1 Permission to Photograph Service Areas – Customer grants Florida Cleaning Crew permission to take before-and-after photographs, videos, or other documentation of service areas for quality control, training, documentation, damage investigation, dispute resolution, insurance support, and marketing purposes.
• 12.2 Sensitive Information – Florida Cleaning Crew will use reasonable efforts to avoid intentionally capturing sensitive personal information, including identification documents, financial records, family photos, mail contents, or other confidential materials, but cannot guarantee incidental capture will never occur.
• 12.3 Marketing Opt-Out – If you do not want photographs or videos used for marketing, you must notify Florida Cleaning Crew in writing before the scheduled service. Even if marketing use is declined, we may still take and retain documentation for internal, legal, insurance, quality assurance, and evidentiary purposes unless prohibited by law.

13. Limitation of Liability

• 13.1 Exclusion of Indirect Damages – To the maximum extent permitted by law, Florida Cleaning Crew shall not be liable for any indirect, incidental, consequential, exemplary, punitive, special, or speculative damages, including lost profits, lost revenue, lost rental income, loss of use, business interruption, reputational harm, emotional distress, or third-party claims.
• 13.2 Cap on Liability – To the maximum extent permitted by law, Florida Cleaning Crew’s total aggregate liability for any claim, cause of action, loss, or damage arising out of or related to our platform, facilitation, communications, scheduling, payment administration, customer support, or any service booking shall not exceed the total amount actually paid by the Customer for the specific service appointment giving rise to the claim.
• 13.3 Cumulative Application – The exclusions and limitations in this Agreement apply regardless of the legal theory asserted, including contract, tort, negligence, statutory claim, or otherwise, and survive cancellation, termination, and completion of services.

14. Indemnification

Customer agrees to indemnify, defend, and hold harmless Florida Cleaning Crew, its owners, members, managers, officers, employees, contractors, affiliates, successors, assigns, insurers, and agents from and against any and all claims, demands, actions, damages, losses, liabilities, penalties, fines, costs, and expenses, including reasonable attorneys’ fees and court costs, arising out of or relating to:

1. the Customer’s acts or omissions;
2. the condition of the property;
3. hazards not disclosed in advance;
4. pets, children, guests, tenants, invitees, contractors, or occupants at the property;
5. Customer’s breach of this Agreement;
6. instructions, authorizations, or representations made by the Customer;
7. prohibited materials, hazardous conditions, or access problems at the property; or
8. claims brought by neighbors, HOAs, landlords, tenants, guests, invitees, or third parties in connection with the service, except to the extent finally determined by a court of competent jurisdiction to have been caused solely by Florida Cleaning Crew’s gross negligence or willful misconduct where such limitation is not prohibited by law.

Florida Cleaning Crew reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Florida Cleaning Crew in asserting any available defenses.

15. Arbitration

In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator’s award shall be final, and judgement may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.

16. Class Action Waiver

Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Florida Cleaning Crew agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of representative or class proceeding.

17. Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. FLORIDACC LLC DBA FLORIDA CLEANING CREW AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

FLORIDACC LLC DBA FLORIDA CLEANING CREW AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. FLORIDACC LLC DBA FLORIDA CLEANING CREW AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FLORIDACC LLC DBA FLORIDA CLEANING CREW AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF FLORIDACC LLC DBA FLORIDA CLEANING CREW OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISIFED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

18. Non-Solicitation; No Direct Hiring

• 18.1 Non-Solicitation Covenant – You agree that for a period of twelve (12) months after the last date of service, you will not directly or indirectly solicit, hire, contract with, employ, refer work to, or otherwise engage any Florida Cleaning Crew service provider, contractor, cleaner, or personnel introduced to you through our services, except through Florida Cleaning Crew.
• 18.2 Referral Fee – If you violate this section, you agree to pay Florida Cleaning Crew a $3,500 referral fee immediately upon demand as a reasonable estimate of recruiting, screening, training, administrative, and business replacement costs, and not as a penalty.

19. Links to Third Party Sites/Third Party Services

Our website including social media may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Florida Cleaning Crew and Florida Cleaning Crew is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Florida Cleaning Crew is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Florida Cleaning Crew of the site or any association with its operators.

Certain services made available via our website or social media are delivered by third party sites and organizations. By using any product, service or functionality originating from the https://floridacc.com domain, you hereby acknowledge and consent that Florida Cleaning Crew may share such information and data with any third party with whom Florida Cleaning Crew has a contractual relationship to provide the requested product, service or functionality on behalf of https://floridacc.om users and customers.

20. No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use our website in accordance with these terms of use. As a condition of your use of the website, you warrant to Florida Cleaning Crew that you will not use the website for any purpose that is unlawful or prohibited by these Terms. You may not use the website in any manner which could damage, disable, overburden, or impair the website or interfere with any other party’s use and enjoyment of the website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the website.

All content included as part of the service, such a text, graphics, logos, images, as well as the compilation thereof, and any software used on the website is the property of Florida Cleaning Crew or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changed thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the website. Florida Cleaning Crew content is not for resale. Your use of the website does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Florida Cleaning Crew and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any license, express or implied, to the intellectual property of Florida Cleaning Crew or our licensors except as expressly authorized by these Terms.

21. Your Account

If you use this website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Florida Cleaning Crew is not responsible for third party access to your account that results from theft or misappropriation of your account. Florida Cleaning Crew and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

22. Third Party Accounts

You will be able to connect your Florida Cleaning Crew account to third party accounts. By connecting your Florida Cleaning Crew account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature.

23. Children Under Eighteen

Florida Cleaning Crew does not knowingly collect, either online or offline, personal information from persons under the age of eighteen (18).

24. Internation Users

The service is controlled, operated and administered by Florida Cleaning Crew from our offices within the United States of America (USA). If you access the service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Florida Cleaning Crew content accessed through our website in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

25. Force Majeure

Florida Cleaning Crew is not liable for any failure, delay, rescheduling, reduced service, or inability to perform caused by events beyond our reasonable control, including hurricanes, tropical storms, named storms, flooding, severe weather, lightning, evacuations, road closures, power outages, internet outages, labor disruptions, vehicle failures, governmental action, public emergencies, public health events, civil unrest, supply interruptions, or acts of God. In such events, we may cancel, reschedule, shorten the service, issue credits, waive certain fees, or otherwise adjust performance in our discretion, but under no circumstances will the Company be liable for damages or be required to issue a refund for non-performance due to these conditions.

26. Governing Law and Venue

This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles. Any dispute, claim, or proceeding arising out of or relating to this Agreement or the services shall be brought exclusively in the state or federal courts located in Pinellas County, Florida, and the parties consent to personal jurisdiction and venue there.

27. General Provisions

• 27.1 Severability – If any provision of this Agreement is found unenforceable, invalid, or unlawful, that provision shall be enforced to the maximum extent permitted or, if necessary, severed, and the remainder of the Agreement shall remain in full force and effect.
• 27.2 No Waiver – Failure to enforce any provision of this Agreement shall not constitute a waiver of any right or provision.
• 27.3 Assignment – Customer may not assign, transfer, delegate, or sublicense any rights or obligations under this Agreement without our prior written consent. Florida Cleaning Crew may assign this Agreement in connection with a merger, acquisition, sale of assets, internal restructuring, financing arrangement, or operation of law.
• 27.4 Entire Agreement – This Agreement, together with any booking confirmation, invoice, estimate, service description, checkout disclosure, or other Company policy or disclosure presented at booking, constitutes the entire agreement between the parties regarding the subject matter hereof and supersedes all prior discussions or understandings, whether oral or written.
• 27.5 Modifications to Terms – Florida Cleaning Crew reserves the right, in its sole discretion, to modify these Terms & Conditions at any time. The most current version of these Terms & Conditions will supersede all previous versions. Updated terms become effective upon posting to our website or otherwise providing notice, and will apply to bookings made after the effective date, unless otherwise required by law. Florida Cleaning Crew encourages you to periodically review the Terms & Conditions to stay informed of our updates.

28. Acknowledgment and Acceptance

By booking with Florida Cleaning Crew, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

29. Contact Us

Florida Cleaning Crew welcomes your questions or comments regarding the Terms & Conditions.  The Company may be reached via email at help@floridacc.com.